1. Introduction
[PLACEHOLDER: Legal Content] Sentinel Innovations, Inc. ("Sentinel", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software platform and services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
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2. Information We Collect
[PLACEHOLDER: Legal Content] We may collect information about you in a variety of ways. The information we may collect via the Services includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Services.
Case Data
Information related to the property damage claims you manage on the platform, including but not limited to, client information, case notes, documents, photographs, financial data, and communications between stakeholders. This data is treated with the highest level of confidentiality and security.
This section should be reviewed in detail by a legal team to ensure compliance with all relevant data privacy laws, including GDPR, CCPA, and industry-specific regulations.
3. How We Use Information
[PLACEHOLDER: Legal Content] Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:
- Create and manage your account.
- Provide, operate, and maintain our Services.
- Improve, personalize, and expand our Services.
- Process your transactions and manage your orders.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Anonymize and aggregate data for analytics, research, and to improve our AI models. We will never use your specific, identifiable case data to train general models without your explicit consent.
5. Data Security
[PLACEHOLDER: Legal Content] We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights & Choices
[PLACEHOLDER: Legal Content] Depending on your location, you may have certain rights under applicable data protection laws. These may include the right to access, correct, or delete your personal data.
7. Contact Us
[PLACEHOLDER: Legal Content] If you have questions or comments about this Privacy Policy, please contact us at:
Sentinel Innovations, Inc.
[PLACEHOLDER: Company Address] 123 Victory Lane, Suite 500
New Orleans, LA 70130
Email: [PLACEHOLDER: Legal Email] legal@sentinelclaims.com